How secure is it to book online? For your peace of mind when booking online, we encrypt your personal details and use secure servers for your payment. This means any information you provide us remains private as it travels over the internet. We use SSL (Secure Sockets Layer) technology with 128-bit encryption. The information is only used by Distinctive Portugal and not provided to third parties. We recommend that you keep a copy of the booking confirmation and payment transactions.

What are the methods of payment accepted? We accept bank transfers and credit cards. Payments by Sterling cheque may also be accepted depending on the type of accommodation booked.

What credit cards do you accept? We accept Visa and MasterCard. No extra charge is made for payments made using a Credit Card. Unfortunately, we do not accept debit cards.

Who processes my credit card information when I make a payment? Your credit card payment will be processed by UNICRE which is the company responsible for all credit card payments in Portugal. Their website can be found at: http://www.redunicre.pt

What additional security precautions do you have in place? For additional protection, we ask for the security code on your card at the point of payment. This unique three-digit number is physically printed onto your card. It is not embossed onto your card and is not shown on your card receipt or your statement. This means you must have the card in your possession in order to use it. As a result, it is difficult for anyone other than the cardholder to make a purchase. We require that you enter this code as an additional security precaution to better protect against card fraud.